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Today's cutting-edge organizations depend on their IT infrastructures to deliver goods and services, to ensure optimal customer experience, to manage operational and capital expenditures, and to achieve process efficiencies across the organization.
Service providers, enterprises, and government organizations alike increasingly rely on the realtime, comprehensive management capabilities of the Netcool® suite to ensure that IT-based services and business processes are available and performing at optimal levels.
Armed with industry-leading Netcool technology, organizations can collect realtime data from across the IT infrastructure, consolidate this data into a single realtime management console, analyze the data and automate responses, and inform other key individuals, systems, and processes immediately about service-affecting IT problems. The Netcool "Collect, Consolidate, Analyze, and Inform" (CCAI) methodology is designed to ensure that organizations always have a comprehensive, realtime, and actionable view of their business and IT operations.
Five major product families within the Netcool suite work in conjunction to deliver the "Collect, Consolidate, Analyze, and Inform (CCAI)" methodology. These product families are:
These products collect, consolidate, analyze and inform various constituencies' data from a broad range of devices and platforms at the application, system, and network layers of today's mission-critical IT infrastructures.
Micromuse also delivers a range of software solutions that enable equipment providers to provide integrated, standards-compliant management of transmission-layer hardware devices. Micromuse's solutions for equipment providers include:
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